The opinion includes:
- the results of the 2022 customer satisfaction survey;
- the report on the implementation of the 2022 action plan;
- the 2023 action plan;
- the conclusion.
This document is not available in your language. However, you can consult it in the following language: (FR, NL)
- FR: Download document "Avis du 25 juin 2024 concernant les plans d’action 2022 et 2023 de bpost dans le cadre de l’enquête de satisfaction de la clientèle 2022"
- NL: Download document "Advies van 25 juni 2024 betreffende de actieplannen 2022 en 2023 van bpost naar aanleiding van de klantentevredenheidsenquête 2022"