The opinion includes:
- the results of the 2024 customer satisfaction survey;
- the report on the implementation of the 2024 action plan;
- the 2025 action plan;
- the conclusion.
This document is not available in your language. However, you can consult it in the following language: (FR, NL)
- FR: Download document "Avis du 5 juin 2026 concernant les plans d’action 2024 et 2025 de bpost dans le cadre de l’enquête de satisfaction de la clientèle 2024"
- NL: Download document "Advies van 5 juni 2026 over de actieplannen 2024 en 2025 van bpost naar aanleiding van de klantentevredenheidsenquête 2024"