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Are you getting a subscription for a fixed line, a mobile phone, Internet or a bundle including mobile telephony, Internet and television? Or are you buying a prepaid card? In these cases your telecom operator has to provide you with information.

The Bruxelles Royal Yacht Club, located at 1 Chaussée de Vilvorde 1020 Brussels, has been recognised as an approved training centre for the SRC operator certificates. The theoretical and practical training attestations issued by the Bruxelles Royal Yacht Club allow to register to the SRC examination organised by BIPT from the date of entry into force of this decision (i.e. on the day of its publication on BIPT’s website).

The purpose of a fraudulent SMS or call is, via a vague message or a dropped call, to have you call a premium rate number in Belgium or abroad. If you do not know the number, check its structure before calling it back or do not call back. Be careful!

You should direct your questions according to the nature of the problem you are experiencing.

Currently, there is no designated geographic universal service provider. Connection to a fixed network is generally charged.

Application form to obtain a license for the use of private radio communications stations

For fixed telephony you need a provider for the connection and a provider for the fixed telephony service (calls).

What kind of helpdesk do I need? Where can I find relevant/useful information? Should the connection be available at all times? Beware: providers promise their best effort, but please check the quality announced and verify whether your provider undertakes to repair defects.

The control of the standard for antennas is the exclusive responsibility of the Regions; each Region has entrusted an administration with this control.

The telecoms operator must Allow you to call, free of charge, the emergency numbers 100, 101 and 112. Please note that this also applies in some cases when you call via the internet, for example via Skype Out. If you use other types of Internet telephony, you must check if you can call these emergency numbers. Allow you to send faxes, free of charge, to the emergency numbers 100, 101 and 112; Check that your location is communicated when you call 100, 101 or 112, so that rescue services directly know from where you call.