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  • Sheet for the Belgian Institute for Postal Services and Telecommunications (BIPT)
    Publications › Other -
    Provision of electronic evidence to authorities : sheet for BIPT

  • Sheet for Statistics Belgium (under the FPS Economy, SMEs, Self-Employed and Energy (Statbel)).
    Publications › Other -
    Provision of electronic evidence to authorities : sheet for Statbel

  • Sheet for the Centre for Cyber Security Belgium (CCB)
    Publications › Other -
    Provision of electronic evidence to authorities : sheet for the CCB

  • Social tariff
    Pages
    The social tariff is a discount granted by operators on the fixed telephony bill or the fixed Internet bill. To benefit from this social tariff, certain conditions have to be met. Applications for the social tariff need to be submitted to your operator. BIPT may contact in writing the applicant for further information.
  • FAQ

    PLEASE NOTE THAT:

    • Persons finding themselves in one of the situations below and that applied for the social discount (old social rate) before 01/03/2024 can continue to enjoy this discount, with a few exceptions laid down in legislation. From 01 March 2024  you may be eligible for the social Internet offer if you meet the conditions; 
    • In one and the same household only one person can benefit from either the social discount (old social tariff) or from the social Internet subscription.

    First situation: Persons older than 65

    Summary of the conditions

    Be older than 65:

    In that case two additional conditions have to be met:

    1. Live alone or live together with one or more persons older than 60. In addition it is allowed to live together with one’s children or grandchildren. In that case the grandchildren have to be orphans who have lost both of their parents or who have been entrusted to their grandparents by a court ruling.                
    2. Have a gross taxable income for the entire household that does not exceed the cap set by the RIZIV/INAMI to be eligible for the increased financial intervention for health care.

    Second situation: disability

    Summary of the conditions

    Have a disability of at least 66%: be recognised as a person disabled or unable to work for more than 66% by an administrative or court ruling, be recognised by the FPS Social Security as a person disabled for more than 66% or as a person whose self-reliance is diminished by at least 9 points, or be recognised by the sickness insurance agency to be invalid for more than 66%.

    In that case three additional conditions have to be met:

    1. be older than 18 AND
    2. live alone
      or live together
           -    with maximum two persons
          -    or with relatives or in-laws of the first or second degree (parents, children, grandparents, grandchildren, brothers, sisters, stepparents, stepchildren) AND
    3. have a gross taxable income for the entire household that does not exceed the cap set by the RIZIV/INAMI to be eligible for the increased financial intervention for health care.

    Third situation: guaranteed minimum income

    Summary of the conditions

    Receive a guaranteed minimum income pursuant to the Act of 26 May 2002 on the right to social integration.

    Fourth situation: hearing loss

    Summary of the conditions

    Suffer from at least 70 dB hearing loss in the best ear or live together with a child or grandchild that suffers from at least 70 dB hearing loss in the best ear.

    Fifth situation: laryngectomy

    Summary of the conditions

    Having undergone a laryngectomy or live together with a child or grandchild that has undergone a laryngectomy.

    Sixth situation: military war-blinded

    Summary of the conditions

    Be a military person who has been blinded in war.

  • FAQ

    Per household only one social discount/social Internet offer can be used.

    As long as you benefit from the social discount on your telecom bill, your family member is not eligible for the social Internet offer.

    So check, before changing, if the social internet offer corresponds to the needs of your household.

  • You are entitled to an invoice
    Pages
    You will receive a basic detailed invoice free of charge, at least 4 times a year. An even more detailed invoice is available on request.
  • FAQ

    You may be eligible for the social Internet offer.

    You do not meet the granting conditions or the social Internet offer does not appeal to you?
    Go to besttariff.be, the government’s telecom tariff comparison tool, and find the telecom tariff plan that does meet your needs, which may be cheaper for you. All telecom tariff plans available on the market are listed there, ranging from inexpensive to more expensive.

  • FAQ

    No, even if your personal situation has not changed in any other aspect, it becomes impossible after 1 March 2024 to get a social discount on your new tariff plan, if the subscription which the social discount applies to is cancelled to switch to another tariff plan - whether the operator is the same or not.

    If you meet the conditions to be granted the social Internet offer, you can apply for it to a provider.

    You do not meet the granting conditions or the social Internet offer does not appeal to you?
    Go to besttariff.be, the government’s telecom tariff comparison tool, and find the telecom tariff plan that does meet your needs, which may be cheaper for you. All telecom tariff plans available on the market are listed there, ranging from inexpensive to more expensive.

  • FAQ

    No, even if your personal situation has not changed in any other aspect, the “old” social tariff stops if the address where the fixed Internet is provided changes because of a move.

    If you meet the conditions  to be granted the social Internet offer, you can apply for it to a provider.

    You do not meet the granting conditions or the social Internet offer does not appeal to you?
    Go to besttariff.be, the government’s telecom tariff comparison tool, and find the telecom tariff plan that does meet your needs, which may be cheaper for you. All telecom tariff plans available on the market are listed there, ranging from inexpensive to more expensive.

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