Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 3300 results found
Export XML
Search
Decision of 9 January 2018 on the composition of the board referred to in the Royal Decree of 5 May 2006 regarding a conciliation procedure before the BIPT for the year 2018
Publications › Decision -
23/01/2018
Decision regarding the composition of the reconciliation board for 2018.
Decision of 4 January 2018 on the granting to Citymesh of temporary user rights for the establishment and operation of a transmission installation in the Belgian exclusive economic zone in the North Sea
Publications › Decision -
22/01/2018
The BIPT Council has decided to grant the use of the 3430-3450 MHz and 3530-3550 MHz frequencies to Citymesh NV to establish and operate a transmission installation in the Belgian exclusive economic zone in the North Sea.
The European Regulators Group for Postal Services chaired by the Belgian postal regulator BIPT in 2018
Publications › Press release -
19/01/2018
In 2018, the ERGP will operate under the chairmanship of the Belgian regulator BIPT.
Decision of the BIPT Council of 10 January 2018 relating to the determination of the numbering plan for IoT and Ecall communication
Publications › Decision -
18/01/2018
This decision replaces the Decision of the BIPT Council of 4 September 2012 amending the decision of the BIPT Council of 6 September 2011 on the determination of the numbering plan for M2M communication. First of all the perimeter of services using national E.164 077 phone numbers (i.e. M2M services) is extended to eCall. Furthermore it is clarified that it also allowed to use 077 numbers in combination with IoT communications to establish voice communications to a limited number of predefined connections.
Opinion of 12 January 2018 regarding the recommendations from the KPMG e-commerce study
Publications › Opinion -
18/01/2018
On 13 June 2017 BIPT published the KPMG study on the Belgian market for parcel delivery in the context of e-commerce activities. In this study 7 recommendations have been formulated. On 5, 21 and 22 September 2017 BIPT organised three workshops in order to obtain the stakeholder’s first reactions to the study’s findings and recommendations. Following these workshops and the ensuing useful exchanges, BIPT has drafted the current opinion containing lines of reasoning regarding possible actions implementing the recommendations.
Translation of the BIPT Council Decision of 26 October 2017 regarding the imposition of a deadline upon Telenet bvba in order to put an end to the violation of Article 13/1 of the Act of 13 June 2005 on electronic communications
Publications › Decision -
15/01/2018
BIPT observes that Telenet violates the legislation as certain Wi-Fi modems have a radiated power that is too high and imposes a deadline upon Telenet to put an end to that violation. This version of the decision is the full version, which in consultation with Telenet replaces the version published on 20 December 2017, in which certain elements have been removed at the request of Telenet.
Consultation organised by the BIPT Council of 12 January 2018 on the modification of profiles for the national and international comparison of prices for residential customers
Publications › Consultation -
12/01/2018
BIPT worked on the harmonisation of profiles used in the context of both studies, while ensuring consistency - in relation to the reality of the Belgian residential telecommunications market - and in relation to the neighbouring countries. Given the observed development in the telecommunications market since the launch of this type of studies, we have reduced the number of standalone profiles and considerably increased the number of “packs” type profiles. In order to be fully consistent and totally transparent, we also wish to know the sector’s point of view concerning these various profiles.
Operational plan 2018
Publications › Operational plan -
12/01/2018
Operational plan 2018
BIPT Council Decision of 28 November 2017 imposing an administrative penalty upon Lycamobile for non-compliance with Article 136 ECA and Article 43bis, § 5, of the Act of 21 March 1991
Publications › Decision -
10/01/2018
BIPT decides to impose an administrative penalty upon Lycamobile because this operator fails to duly cooperate with the Office of the Telecommunications Ombudsman.
Statistics on data retention in 2016
Publications › Statistics -
09/01/2018
Article 126 of the Act of 13 June 2015 on electronic communications, completed by the Royal Decree of 19 September 2013 obliges certain operators to retain identification data, mainly for the benefit of judicial authorities.
Previous page
1
2
3
4
...
142
143
144
145
(pagination.current)
146
147
148
Next page »
Back to top