Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 3300 results found
Export XML
Search
Public consultation on the 'ERGP Medium Term Strategy 2017-2019'
News -
08/06/2016
ERGP Medium Term Strategy 2017-2019
BEREC seeks views on guidelines to implement new net neutrality rules
Publications › Other -
06/06/2016
BEREC consultation draft guidelines on the implementation by regulators of new net neutrality rules
BIPT Council Communication of 1 June 2016 at the request of the Vice-Premier and Minister of Digital agenda, Telecom and Postal services on the identification of the end-users of prepaid cards
Publications › Communication -
01/06/2016
BIPT Council Communication of 1 June 2016 at the request of the Vice-Premier and Minister of Digital agenda, Telecom and Postal services on the identification of the end-users of prepaid cards
BIPT publishes an overview of the consumers' rights regarding electronic communications services
Publications › Press release -
25/05/2016
Brussel, 25 mei 2016 – Het BIPT publiceert een overzicht van consumentenrechten inzake elektronische communicatiediensten. Daarbij gaat de aandacht ook naar de leesbaarheid en de begrijpelijkheid voor het grote publiek, met inbegrip van personen met een beperking. Behalve online is dit overzicht ook verkrijgbaar op CD, in braille en in groteletterdruk. Weldra is ook een versie in gebarentaal beschikbaar. Het BIPT neemt hiermee een uniek initiatief om voor het grote publiek de vrije keuze uit elektronische communicatiediensten te bevorderen.
BIPT publishes a comparison of the cheapest telecom tariffs on the Belgian residential market - 2016
Publications › Press release -
19/05/2016
BIPT publishes a comparison of the cheapest telecom tariffs on the Belgian residential market - 2016
National benchmarking of the telecommunications services rates in Belgium [Rates applied on 01 March 2016]
Publications › Communication -
19/05/2016
For the fourth consecutive year, BIPT publishes a national price comparison. In total, no less than 218 tariff plans of the Belgian residential market have been analysed in order to enable consumers to compare telecommunications products available on the Belgian residential market in full transparency through 20 pre-established consumer profiles. The study makes it possible to consider the results with and without the effect of promotions. The services analysed are fixed telephony, (prepaid and postpaid) mobile telephony, fixed Internet and fixed triple play.
Communication of the BIPT Council of 19 April 2016 regarding the declaration of conformity of bpost's cost accounting system for the year 2014 based on the reports drawn up by the Supervisory Board at bpost
Publications › Communication -
04/05/2016
This communication regards the declaration of conformity of bpost's cost accounting system for the year 2014 drawn up by the Supervisory Board as commissioned by BIPT. This declaration was drawn up in conformity with the Royal Decree of 25 April 2014 implementing title IV of the Act of 21 March 1991 on the reform of certain economic public companies.
New roaming tariffs as from 30 April 2016
Publications › Press release -
29/04/2016
From April 30, 2016, telecom operators will only be allowed to charge a capped surcharge in addition to the domestic tariff for international roaming.
BIPT publishes an "Atlas" of the fixed broadband access coverage
Publications › Press release -
25/04/2016
BIPT publishes an "Atlas" of the fixed broadband access coverage.
Communication of the BIPT Council of 21 April 2016 on the verification of the transparency of the Internet traffic management measures in 2015 - Verification of the observance of Article 113, § 5, of the Act of 13 June 2005 on electronic communications
Publications › Communication -
22/04/2016
In this report BIPT gives a summary of the verification it carried out in 2015 regarding the transparency to be given on the operator websites about the consequences traffic management measures may have on the quality of service offered to end-users. The report also gives attention to the relation between the Act of 13 June 2005 on electronic communications and Regulation (EU) 2015/2120, which enters into force on 30 April 2016, in order to ensure open internet access and to the actions in this field expected and planned by BIPT.
Previous page
1
2
3
4
...
163
164
165
166
(pagination.current)
167
168
169
Next page »
Back to top