Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 3300 results found
Export XML
Search
Annual report on the monitoring of net neutrality in Belgium 2018-2019
Publications › Communication -
10/07/2019
The BIPT is publishing the third annual report on the monitoring of net neutrality in Belgium. Some highlights: This past year the BIPT rolled out important projects regarding the measurement of the quality of experience of the Internet access service. For example, the BIPT launched a crowdsourcing application that allows to measure the quality of experience in the field by way of the users. The BIPT also published on its new data portal www.bipt-data.be the results of drive tests carried out with BIPT measuring vehicles. Zero-rating was mainly monitored in the period from 01 May 2018 to 30 April 2019, generally without there appearing to be a reason for intervention. There were two cases (zero-rating with Epic and during Belgian Red Devils matches during the 2018 WC) that the BIPT thought it was necessary to intervene, both times with regard to Proximus. No cases of blocking services or applications in the network have been found. As for end-users’ choic the mobile data volumes included in the ISP offers have again increased, in order to set off the increasing mobile data traffic.
Draft decision on the monthly tariffs for wholesale access to the cable operators’ networks
Publications › Consultation -
05/07/2019
This BIPT draft decision submits the new monthly wholesale tariffs regarding access to the cable networks for public consultation. The draft decision constitutes an implementing measure accompanying the CRC Decision of 29 June 2018 (with a corrigendum on 11 July 2019), imposed by the CRC and existing in monitoring the prices for the wholesale services that the cable network operators have to provide. How to send the responses to this consultation: per e-mail at consultation.sg@bipt.be (subject: CONSULT-2019-C9). Deadline: until 6 September 2019. Contact person: Martin Dorme (+32 2 226 87 06, martin.dorme@ibpt.be). Answers must be submitted electronically at the address indicated. Please use as cover page the cover form that must be attached to the response. Responses must clearly indicate the confidential information. BIPT also requests that the comments made refer to the paragraphs and/or parts they concern.
Consultation on new wholesale tariffs for access to the cable operators’ networks
Publications › Press release -
05/07/2019
BIPT and the media regulators have published draft decisions proposing new monthly wholesale tariffs for access to the cable operators’ networks.
Draft decision regarding the analysis of the reference offer of Proximus for l bitstream access to the local fiber
Publications › Consultation -
04/07/2019
In this draft decision the analysis of the reference offer of Proximus for bitstream access to the local fiber is submitted for public consultation. A new version of the reference offer will be sent to the beneficiaries. To respond to this document: mail to consultation.sg@bipt.be (reference: CONSULT-2019-D1). Deadline: until 16 august 2019. Contact person: Peter Vuchelen (+32 2 226 88 96). Replies must be sent electronically to the aforementioned address. Please use the specific form as the front page of your answer. Confidential parts in the document should be indicated clearly. BIPT also requests that the comments refer to the sections and / or parts of the draft decision to which they relate.
Opinion of the European Commission of 4 July 2019 (WACC)
Publications › Other -
04/07/2019
Opinion of the European Commission of 4 July 2019 (WACC)
Cookie policy
Pages
A cookie is a small text file which may be saved on your computer when you visit a website. This text file contains information such as the language you choose on a website. When you visit that website again, that cookie is sent to that site, so that the website recognises your browser.
Economic situation of the telecoms sector 2018
Publications › Statistics -
28/06/2019
Telecommunications market indicators
Judgement of the Market Court of 12 June 2019 dismissing the action for suspension and annulment lodged by 3STARSNET on 21 January 2019 against the Decision of 20 November 2018 regarding the analysis of the market for call termination on the public telephone network provided at a fixed location
Publications › Dispute -
28/06/2019
Judgement of the Market Court of 12 June 2019 dismissing the action for suspension and annulment lodged by 3STARSNET on 21 January 2019 against the BIPT Council Decision of 20 November 2018 regarding the analysis of the market for call termination on the public telephone network provided at a fixed location
Judgement of the Market Court of 12 June 2019 annulling the Decision of 7 December 2018 on the retail market for access to the public telephone network provided at a fixed location and on the wholesale market for call origination on the public telephone network provided at a fixed location
Publications › Dispute -
28/06/2019
Judgement of the Market Court of 12 June 2019 annulling the BIPT Council Decision of 7 December 2018 on the retail market for access to the public telephone network provided at a fixed location and on the wholesale market for call origination on the public telephone network provided at a fixed location
Economic situation of the telecoms sector 2018 : data
Publications › Statistics -
28/06/2019
Economic situation of the telecoms sector 2018 : data
Previous page
1
2
3
4
...
120
121
122
123
(pagination.current)
124
125
126
Next page »
Back to top