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Are you getting a subscription for a fixed line, a mobile phone, Internet or a bundle including mobile telephony, Internet and television? Or are you buying a prepaid card? In these cases your telecom operator has to provide you with information.

Appeal for suspension and annulment of BIPT’s letter of 27/06/2019 regarding the loss of the status of operator by BASF Antwerpen and for granting a category 1 licence

Appeal for suspension and annulment of BIPT’s letter of 27/06/2019 regarding the loss of the status of operator by Total Raffinaderij Antwerpen and for granting a category 1 licence

The Bruxelles Royal Yacht Club, located at 1 Chaussée de Vilvorde 1020 Brussels, has been recognised as an approved training centre for the SRC operator certificates. The theoretical and practical training attestations issued by the Bruxelles Royal Yacht Club allow to register to the SRC examination organised by BIPT from the date of entry into force of this decision (i.e. on the day of its publication on BIPT’s website).

The Court found that the decisions adopted by the regulators were not vitiated by procedural irregularities or defects in its motivation as alleged by the applicants.

On 1 February 2019, Proximus sent BIPT a reference offer for IP interconnection, called "PRIO”. BIPT organised a pre-consultation on the reference offer from 20 February to 13 March 2019. This draft decision aims at evaluating the reference offer as received from Proximus and formulating the changes deemed necessary by BIPT, according to the goals of the regulatory framework. Response to the consultation are expected by 30 September 2019 at the latest at consultation.sg@bipt.be, with the reference “CONSULT-2019-D3” in the subject. Responses must clearly indicate the confidential information. BIPT also requests that the comments made refer to the paragraphs and/or parts they concern. Contact person : Christophe.Vermeulen@ibpt.be.

The Royal Decree of 02 June 2019 amends the Royal Decree of 18 December 2009 on private radio communications and user rights for fixed networks and trunked networks. The amendments introduced by that Royal Decree aim to lower by 80% and for a 10-year period the amount of the annual fees relating to the user rights for radio-relay links in those areas of the country where an extra incentive is needed to provide households and companies with a large-band connection. The Royal Decree lays down that BIPT has to determine and publish at least every two years the exact extent of those areas. This Decision lists these areas.

Given BIPT’s concerns regarding the available supply of 0800 numbers, the Institute as the administrator of the numbering plan took the initiative to organise a public consultation on the extension of the supply of 0800 numbers, which took place from 26 March to 8 May 2019. The consultation document describes eight possible options to solve the shortage problem. Via the reactions to this consultation, BIPT obtained the feedback of all the stakeholders concerning the various options as well as numerous useful observations to present the most optimal solution to the market. This shall be materialised by the draft decision that is also submitted to the market for consultation. Deadline for the reactions to this consultation: 11th October 2019

The purpose of a fraudulent SMS or call is, via a vague message or a dropped call, to have you call a premium rate number in Belgium or abroad. If you do not know the number, check its structure before calling it back or do not call back. Be careful!

You should direct your questions according to the nature of the problem you are experiencing.