Belgian Institute for Postal Services and Telecommunications
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1993-2023: 30 years of activity
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Delivery
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The postal items are delivered at home or ‘poste restante’. A delivery ’poste restante’ is done at a charge, except for braille and assimilated postal items.
Tariffs of the universal service provider
Pages
The universal service provider is subject to a number of tariff obligations. bpost has been initially designated by law as universal service provider until 31 December 2018. bpost continues to provide the universal service on the basis of a management contract concluded with the State for a period of five years, i.e. until 31 December 2023. These tariffs have to be affordable, cost-oriented, transparent, non-discriminatory and identical throughout the entire territory.
Health / Environment
Pages
The control of the standard for antennas is the exclusive responsibility of the Regions; each Region has entrusted an administration with this control.
Emergency numbers and services
Pages
The telecoms operator must Allow you to call, free of charge, the emergency numbers 100, 101 and 112. Please note that this also applies in some cases when you call via the internet, for example via Skype Out. If you use other types of Internet telephony, you must check if you can call these emergency numbers. Allow you to send faxes, free of charge, to the emergency numbers 100, 101 and 112; Check that your location is communicated when you call 100, 101 or 112, so that rescue services directly know from where you call.
Free use of radio
Pages
In order to use these communication systems without any interference a specific frequency needs to be assigned to each user; therefore, it is necessary to apply to BIPT for a licence. However, certain equipment is licence-exempt.
Quality
Pages
All postal service providers have to meet a number of minimum requirements, such as: compliance with the essential requirements. These are the conditions that are imposed to guarantee matters such as confidentiality of letter post, data protection, environmental protection, etc.; the ban to transport or deliver items carrying external elements clearly contrary to common decency or public order knowingly; implementation of an internal complaints procedure allowing a fair and swift treatment of complaints in a simple, transparent and not too expensive manner; providing information to users and personnel about the appeal procedure before the Office of the Ombudsman for the Postal Sector and appointing a competent person to represent the operator in his relations with the Office of the Ombudsman for the Postal Sector; identifying the persons in charge of the delivery of postal items to the public and ensuring that the postal items, with the exception of newspapers, bear a mark allowing the identification of the service provider that treated this item.
Checks / Interference
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Radio interference can disrupt and render impossible the proper operation of transmitters and/or receivers. The NCS service of the BIPT (the National Spectrum Monitoring Department) is responsible for "policing the radio waves". Cases of interference can be reported by post, telephone, fax or e-mail. Interference occurring in telephones should first be reported to your telephone operator.
Postal points
Pages
How can I find the closest post-box and the last post-box clearance?
Hunting
Pages
CB and PMR-446 radios can be used for hunting, without a licence; BIPT assigned 8 frequencies for hunting with a maximum power of 5 W for use throughout Belgium.
Radars
Pages
A radar is an installation made to search the surroundings for objects (targets) in the air, on land or at sea, by means of radio waves.
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