Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 3300 results found
Export XML
Search
BIPT advances propositions to render more smoothly the process of changing fixed telecom operators
Publications › Press release -
25/03/2015
To render the process of changing ofixed telecom perators more smoothly, BIPT identified the obstacles consumers may encounter and lists a series of suggestions to facilitate the process.
Draft Decision of 24 March 2015 regarding the addendum to the BRxx reference offers "SNA, Splicing Interventions & XML Done Timer"
Publications › Consultation -
24/03/2015
On 5 May 2014 Belgacom transmitted a proposal to BIPT regarding the adaptation of the BRUO, BROBA and WAB VDSL2 reference offers, in short BRxx, in relation to the process of splicing, the repair process and the calculation of the SLA XML Done Timer. In that new proposal Belgacom introduces the following amendments: It introduces, in conformity with the BIPT Council Decision of 10 December 2013 (BRxx 2012 decision) a service guarantee (SLA) as well as a compensation for the splicing interventions carried out following a defect found in the Belgacom network. Belgacom also wishes to introduce a new element of compensation through this proposal, namely the invoicing of fruitless trips of technicians in the context of the repair process. Finally Belgacom wishes to adapt the SLA XML Done Timer in order to no longer take into account the Certified Technicians orders, in short CT. The suggestions to adapt the aforementioned BRxx offers are the subject of this draft decision.
Consultation on the draft decision on radio interfaces B10-03-E and F, B10-04 up to B10-06, B10-08 and B10-08-A, B10-12-A and B, B10-13, B10-14-A up to D, F02-02-A and B
Publications › Consultation -
24/03/2015
Radio interfaces B10-03-E and F, B10-04 up to B10-06, B10-08 and B10-08-A, B10-12-A and B, B10-13, B10-14-A up to D, F02-02-A and B
Decision of 19 March 2015 – BROTSoLL tariffs for next generation leased lines (NGLL)
Dossier -
23/03/2015
This decision concerns an addendum to the BROTSoLL reference offer of Proximus in order to include the tariffs for next generation leased lines (NGLL).
Decision of 19 March 2015 concerning the amendment to reference offer BROTSoLL concerning the prices of New Generation Leased Lines and various qualitative measures
Publications › Decision -
23/03/2015
Decision of 19 March 2015 concerning the amendment to reference offer BROTSoLL concerning the prices of New Generation Leased Lines and various qualitative measures
Decision of 11 March 2015 concerning the addendum to the reference offer BROTSoLL over access to manholes
Publications › Decision -
18/03/2015
Decision of 11 March 2015 concerning the addendum to the reference offer BROTSoLL over access to manholestest
Opinion of the European Commission of 16 March 2015 (BROTSoLL NGLL)
Publications › Other -
16/03/2015
Opinion of the European Commission of 16 March 2015 (BROTSoLL NGLL)
Draft decision of the BIPT Council on the division of spectrum in the 900 MHz band
Publications › Consultation -
11/03/2015
This consultation concerns the division of spectrum in the 900 MHz band between 27 November 2015 and 15 March 2021. By virtue of point 9.6 of the decision of 15 December 2014, Belgacom and Mobistar had to submit a 900 MHz band redeployment plan to BIPT including the intermediate steps. However, the division of spectrum proposed by the operators is different from the one provided for in the decision of 15 December 2014.
Communication of 10 March 2015 concerning radio microphones and other PMSE equipment in radio interfaces B10 and F2
Publications › Communication -
11/03/2015
Wireless microphones and other PMSE equipment n radio interfaces B10 and F2.
Consultation on the draft decision on radio interfaces B20-01 up to B20-11, B21-01 up to B21-18, B22-01 up to B 22-09, B23-01 up to B23-11, B24-01 up to B24-10, B25-01 up to B25-10 and E30
Publications › Consultation -
10/03/2015
Radio interfaces B20-01 up to B20-11, B21-01 up to B21-18, B22-01 up to B 22-09, B23-01 up to B23-11, B24-01 up to B24-10, B25-01 up to B25-10 and E30
Previous page
1
2
3
4
...
175
176
177
178
(pagination.current)
179
180
181
Next page »
Back to top