Consumers: 3410 results found Export XML

Consultation regarding a draft Royal Decree determining the deadlines for answering written questions and complaints from end-users

This opinion was given during the regulatory process resulting in the royal decree of 10 September 2023 implementing Article 121/1, § 2, subparagraph 2, of the Act of 13 June 2005 on electronic communications.

Duplicating FTTH infrastructures may have a significant economic impact.

Users are no longer forced to take their operator’s modem/router when they conclude their Internet subscription.

In this decision, the BIPT clarifies how it interprets the regulations regarding terminal equipment in order to facilitate the free choice thereof.

These increases are in line with the applicable postal legislation

This decision relates to the monitoring of compliance with the rules regarding the calculation of tariff increases for bpost's single-piece rates for 2024.

In its latest study based on its tariff simulator bestetarief.be/meilleurtarif.be, the BIPT highlights the consumer-friendly developments observed over the last twelve months on the mobile market, particularly with significant increases in data and the emergence of new formulas.

The changing nature of mobile offers proposed by operators should encourage consumers to compare them regularly, to ensure that they do not miss any new, more advantageous solutions since their latest choice.

In a context of inflation, satisfaction with the tariffs of electronic communications operators is logically declining.