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  • FAQ

    Find out first what speed your operator promised you in your contract

    Do not assume that you will get the speeds the operators advertise in their advertisements.

    Fixed Internet service providers (ISPs) have to mention the minimum, maximum and generally available speeds in their contracts and on their websites as well. 

    A BIPT Decision defines how these values have to be interpreted concretely, taking into account the set-up of networks in Belgium:

    • “the minimum speed” shall be understood as the value of the speed the access provider will never drop below, unless there is an interruption of service;
    • “generally available speed” shall be understood as the value of the speed that an end-user would expect to obtain for most of the time when accessing the service (i.e. for at least 95% of the time);
    • "maximum speed" shall be understood as the value of the speed which the user may expect at certain times, in principle at least once per 24-hour period. 

    The actual speeds shall be between the minimum and maximum speeds and preferably as close as possible to the generally available speed.

  • A new step in combatting telephone fraud
    Publications › Press release -
    A Royal Decree blocking, with a few exceptions, internationals calls with a Belgian number to Belgian numbers, was published today in the Belgian Law Gazette.

  • No candidacies for the auction of the 3410-3430 MHz band after a second call
    Publications › Press release -
    During the multi-band auction of 2022, the 3410-3430 MHz band remained unsold. After a first unsuccessful call for candidates for the granting of rights of use in this frequency band, the BIPT launched another call.

  • E-commerce
    Pages
    The postal market has undergone numerous technical and economic changes: The turnover of the postal market grew by 5% in 2018; This rate even increases at around 12.3% for the parcel and express segment; The parcel and express segment is still growing: per capita, a parcel was sent or an express service was used each month (on average) in 2018; In 2018, e-commerce represented 2.7% of the Belgian GDP.

  • BIPT strategic plan 2024-2026
    Publications › Strategic plan -
    The strategic plan of the BIPT determines the strategic axes and priority fields of activity of the Institute. It also contributes to the good administration of the BIPT.

  • Plans and reports
    Pages
    As an independent agency, BIPT is of course accountable for its activities. Each year, in its annual report, BIPT gives an account of its activities of the past year. Every three years, the BIPT Council draws up a strategic plan, the final version of which is submitted to the Chamber of Representatives.

  • Annual report 2023
    Publications › Annual report -
    In the 2023 annual report, the BIPT gives an overview of the past year.

  • Microphones
    Pages
    Lists of frequencies allowed for microphones and in-ear systems in a given area.

  • Belgium 2024-3
    Publications › Microphone & in-ear system frequencies -
    List of frequencies allowed for microphones and in-ear systems.

  • New comparative study by BIPT confirms high rates for stamps in our country
    Publications › Press release -
    The pricing of the Belgian prior stamp proves significantly higher than the models predict.
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