Belgian Institute for Postal Services and Telecommunications
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Consumers: 122 results found
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Inquiry about the users’ perception of the Belgian electronic communications market (2018)
Publications › Survey -
06/09/2018
Inquiry about the users’ perception of the Belgian electronic communications market (2018)
Inquiry about the users’ perception of the Belgian electronic communications market (2017)
Publications › Survey -
31/08/2017
Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights regarding telecommunications. The evolution in the use of telecommunications services is worth noting. For example, the use of mobile Internet and some applications thanks to which it is possible to use message and telephony services over the Internet strongly increased.BIPT's tariff simulator has been well received as well as the SMS notification sent once the price cap is reached for mobile telephony.
Consultation 2017 on the draft Royal Decree amending the Royal Decree of 18 December 2009 on private radio communications and user rights for fixed networks and trunk networks
Publications › Consultation -
17/05/2017
The deadline for replying is 17 June 2017, included.Address: consultation.sg@bipt.be. The subject of the e-mail shall at least mention the reference "CONSULT-2017-B1”.The contact person is Philippe Appeldoorn 02 226 88 51).
Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)
Publications › Survey -
31/08/2016
Inquiry about the users’ perception of the Belgian electronic communications market (August 2016)
Comparative study into business pricing in Belgium, France, Germany, the Netherlands and the United Kingdom [tariffs February/March 2016]
Publications › Statistics -
14/07/2016
As in 2014 and 2015, this study has been conducted by the Teligen division of Strategy Analytics Ltd. The study reports on the prices of services for professionals and small and medium enterprises in Belgium compared with France, Germany, the Netherlands and the United Kingdom. The study uses a basket methodology to compare the telecommunications charges paid by eight types of business entities, which are constructed to represent different combinations of services and usage levels. The analysis considers costs for each business type when services are purchased singly to make up the communications requirements of the business, as well as costs when multiplay offerings are used.
Opinion of 27 May 2015 on the draft Royal Decree on the making available on the market of radio equipment
Publications › Opinion -
15/06/2016
This draft resulted in the Royal Decree of 25 March 2016 on the making available on the market of radio equipment.
Inquiry about the users’ perception of the Belgian electronic communications market (October 2015)
Publications › Communication -
28/10/2015
Inquiry about the users’ perception of the Belgian electronic communications market (October 2015)
Mobile network monitoring report
Publications › Annual report -
15/07/2015
Mobile network monitoring report
National benchmarking of the telecommunications services rates in Belgium [Rates applied on 09 February 2015]
Publications › Communication -
07/05/2015
For the third consecutive year, BIPT publishes a national price comparison. In total, no less than 252 tariff plans of the Belgian residential market have been analysed in order to enable consumers to compare telecommunications products available on the Belgian residential market in full transparency through 20 pre-established consumer profiles. This year, the study makes it possible to consider the results with and without the effect of promotions. The services analysed are fixed telephony, (prepaid and postpaid) mobile telephony, fixed Internet and fixed triple play.
Comparative study price level telecom products in Belgium, France, the Netherlands, Germany and the United Kingdom (Tariffs from August 2014]
Publications › Survey -
22/01/2015
BIPT publishes for the third time a benchmark study of the prices for telecom products in Belgium and our neighbouring countries (the Netherlands, France, Germany and the United Kingdom). That study shows average results for Belgium. Below you will find a survey of the main results from the study.
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