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Consumers: 332 results found
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The Market Court refers the matter of Skype to the Court of Justice of the European Union
Publications › Press release -
02/03/2018
is Skype is a telecom operator, as assessed by BIPT ?
The European Regulators Group for Postal Services chaired by the Belgian postal regulator BIPT in 2018
Publications › Press release -
19/01/2018
In 2018, the ERGP will operate under the chairmanship of the Belgian regulator BIPT.
BIPT imposes fine on Lycamobile for non-compliance with the roaming rules
Publications › Press release -
04/12/2017
Administrative fine imposed upon Lycamobile for violation of the roaming rules
BIPT imposes a fine of 25,000 EUR on SFR and a fine of 10,000 EUR on Orange
Publications › Press release -
10/11/2017
Fine
The Brussels Court of Appeal has annulled the decisions of the CRC regarding the wholesale tariffs for access services to cable networks
Publications › Press release -
27/10/2017
Brussels, 27 October 2017 – On 25 October 2017, the Brussels Court of Appeal annulled the decisions of the Conference of regulators in the electronic communications sector (CRC) of 2013 regarding the wholesale tariffs for access services to cable networks and its decisions of 2016 regarding the revision of these tariffs. In order to avoid any legal insecurity and not to disturb the good functioning of the market, the annulment of said decisions will only take effect on 30 April 2018. Until then, the CRC has planned a market analysis with new tariff provisions.
“DECT 6.0” cordless phones disturb mobile operators’ networks
Publications › Press release -
16/10/2017
BIPT warns again against illegal “DECT 6.0” cordless telephones; they create interferences on mobile operators’ networks.
BIPT has updated its telecommunications services quality barometer
Publications › Press release -
04/10/2017
BIPT has updated its telecommunications services quality barometer
BIPT publishes the results of its annual survey on the telecom users’ perception
Publications › Press release -
31/08/2017
2017 consumer survey conducted by BIPT
Inquiry about the users’ perception of the Belgian electronic communications market (2017)
Publications › Survey -
31/08/2017
Based on the results of the annual consumer survey conducted by BIPT, users were rather satisfied with the services and prices offered. Users found it was sometimes difficult to compare prices and services and often knew nothing of the basic rights regarding telecommunications. The evolution in the use of telecommunications services is worth noting. For example, the use of mobile Internet and some applications thanks to which it is possible to use message and telephony services over the Internet strongly increased.BIPT's tariff simulator has been well received as well as the SMS notification sent once the price cap is reached for mobile telephony.
BIPT publishes the results of its impact assessment regarding consumer protection rules
Publications › Press release -
10/08/2017
The ex-post impact assessment of the Belgian federal regulation regarding consumer protection in electronic communications law highlights the improvements made in a range of areas and makes legislative and regulatory recommendations to be forwarded to the competent authorities.
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