Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 42 results found
Export XML
Search
Consultation on the Postal Services Directive
News -
05/08/2020
The consultation seeks stakeholders’ inputs on the functioning of the postal markets, the quality of postal services and the relevance of the universal service.
The European Commission has launched a targeted consultation on cross-border parcel delivery
News -
05/08/2020
The European Commission has launched a targeted consultation on cross-border parcel delivery, which will run until 30 September 2020. The aim of the consultation is to gather respondents’ views on the application of Regulation (EU) 2018/644 on cross border parcel delivery services.
ERGP launches public consultations on postal definitions and key consumer issues
News -
17/07/2020
The European Regulators Group for Postal Services (ERGP) has launched two public consultations regarding the draft reports on postal definitions, on the one hand, and key consumer issues, on the other hand, which will run until 27 September 2020.
Public consultation on the ERGP Work Programme 2021
News -
17/07/2020
The ERGP has launched a public consultation on the ERGP Work Programme 2021, which runs until 27 September 2020.
BEREC initiates information gathering on OTT parameters
News -
12/05/2020
Over-the-top (OTT) services are of great value to consumers and businesses and have an important impact in the electronic communications market. However, this impact has never been quantified. n order to identify the metrics and indicators national regulatory authorities may collect to have a better understanding of electronic communication markets, BEREC plans to organise a workshop on a harmonized OTT data collection in the end of 2020 and, consequently, to prepare a report in 2021.
Call for input regarding the ERGP Work Programme 2021
News -
25/02/2020
Call for input regarding the ERGP Work Programme 2021
High-quality connectivity: new decision
News -
17/12/2019
BIPT confirms that Proximus still occupies a dominant position on this market.
ERGP press release (29 November 2019)
News -
10/12/2019
The European Regulators Group for Postal Services (ERGP) held its second Plenary meeting for 2019 in The Hague.
Consultation on the first draft act transposing the European Electronic Communications Code
News -
06/12/2019
The draft text partially transposes various directives, including Directive (EU) 2018/1972/EU of 11 December 2018 establishing the European Electronic Communications Code. The first deadline for revising the Code was 21 December 2025.
Public consultation on the draft strategic plan 2020- 2022
News -
03/12/2019
BIPT presents its draft strategic plan 2020-2022. A high degree of continuity was considered when drafting this document. In this way, the texts regarding the mission and the values of the organisation remained largely the same as well as the strategic axes. Only the text regarding our vision was completely revised to reflect more vividly what BIPT stands for: "A reliable and competitive communication environment for everyone".
Previous page
1
2
3
4
(pagination.current)
5
Next page »
Back to top