Belgian Institute for Postal Services and Telecommunications
Search
search.button
EN
FR
NL
DE
Consumers
Operators
Consumers
Search
search.button
Telephone, Internet, TV
Rights and obligations
Rights and obligations
General framework
Contract
Contents
Change by the operator
Duration
Contract Summary
Invoice
Content of the invoice
Unpaid bill
Connection
Comparing operators
Comparing operators
Comparing offers
Mobile telephony
Bundles
Fixed Telephony
Choosing your Internet connection
Comparing offers
Quality indicators
Network coverage
Fibre optic
Switching
Switching
Switching operators
Switching fixed operators?
Portability
Cancelling the contract
Tariffs
Tariffs
Social tariff
Premium calls & SMS
Fraudulent text messages & calls
Direct invoicing
Consumption management
Alert mechanism (Bill Shock)
Roaming
International calls & SMS
"Price" studies
National benchmarking 2023 - Mobile
National benchmarking 2023 – Fixed and convergent
Consumer protection
Consumer protection
Emergency numbers and services
Handicapped users
Prepaid cards
Net neutrality
Fraud
Postal services
General information
General information
Delivery
The universal postal service
Quality
Tariffs
Questions about postal services
Operators / Networks
Operators / Networks
Operators
Postal points
E-commerce
Radio frequencies
Private use / Hobby
Private use / Hobby
Free use of radio
Drones
Radioamateurs
Aeronautical
Maritime
Hunting
Professional use
Professional use
Obtaining / Cancelling a licence
Fixed networks (radio-relay links)
Private broadband radio local area networks
Mobile networks
Trials & Testing
Satellite Earth Stations
Jammers
Radars
Events
Microphones
Checks / Interference
Market monitoring
Market monitoring
Market monitoring
Equipment bought abroad and/or on the Internet
National restrictions
Forbidden and/or special equipment
Chargers of the Easee brand
Health / Environment
Frequency plan
BIPT
The regulator
The regulator
BIPT
The Council
Collaborations
National relations
International relations - Telecom & Radiocom
International relations - postal sector
1993-2023: 30 years of activity
Missions
Strategy
Activities
Activities
Means of action
Useful tools
Plans and reports
Working at BIPT
Questions & complaints
5G
Faq
Complaints
Construction of infrastructure
Digital Services Act (DSA)
Digital Services Act (DSA)
Digital Service Act in a nutshell
Providers of online intermediary services
DSA Trusted flaggers
DSA: filing a complaint
News
Operators
FR
NL
DE
EN
Consumers: 86 results found
Export XML
Search
Judgement of the Brussels Court of Appeal of 22 January 2020
Publications › Dispute -
03/02/2020
Judgement of the Brussels Court of Appeal of 22 January 2020 declaring unfounded the appeal lodged by 3StarsNet against the BIPT Council Decision of 9 July 2019 renewing the BIPT Council Decision of 7 December 2018 on the retail market for access to the public telephone network provided at a fixed location and on the wholesale market for call origination on the public telephone network provided at a fixed location
Decision of 14 January 2020 regarding the non-compliance by Telenet with the rules on the identification of end-users of prepaid cards
Publications › Decision -
21/01/2020
With this decision BIPT imposes an administrative fine on Telenet for non-compliance with the rules relating to the identification of end-users of mobile public electronic communications services provided with a prepaid card.
Decision of 14 January 2020 regarding the non-compliance by Proximus with the rules on the identification of end-users of prepaid cards
Publications › Decision -
21/01/2020
With this decision BIPT imposes an administrative fine on Proximus for non-compliance with the rules relating to the identification of end-users of mobile public electronic communications services provided with a prepaid card.
Decision of 23 December 2019 on the composition of the board referred to in the Royal Decree of 5 May 2006 regarding a conciliation procedure before the BIPT for the year 2020
Publications › Decision -
17/01/2020
Decision regarding the composition of the reconciliation board for 2020.
Judgement of the Court of Justice of the European Union of 5 June 2019 on the appeal against the BIPT Decision of 30 May 2016 imposing an administrative fine on Skype Communications SAR
Publications › Dispute -
19/09/2019
Judgement of the Court of Justice of the European Union of 5 June 2019 on the appeal against the BIPT Council Decision of 30 May 2016 imposing an administrative fine on Skype Communications SARL for non-compliance with Article 9, §1, of the Act of 13 June 2005
Judgement of the Market Court of 4 September 2019 declaring unfounded the appeals lodged by Telenet, Brutélé and Nethys against the decisions of the CRC of 29 June 2018
Publications › Dispute -
10/09/2019
Judgement of the Market Court of 4 September 2019 declaring unfounded the appeals lodged by Telenet, Brutélé and Nethys against the decisions of the CRC of 29 June 2018
Decision of 2 September 2019 regarding the recognition of the Bruxelles Royal Yacht Club
Publications › Decision -
06/09/2019
The Bruxelles Royal Yacht Club, located at 1 Chaussée de Vilvorde 1020 Brussels, has been recognised as an approved training centre for the SRC operator certificates. The theoretical and practical training attestations issued by the Bruxelles Royal Yacht Club allow to register to the SRC examination organised by BIPT from the date of entry into force of this decision (i.e. on the day of its publication on BIPT’s website).
Decision of 24th May 2019 on frequencies, capacities and transmission modes that radio amateurs are allowed to use
Publications › Decision -
27/05/2019
Decision of 24th May 2019 on frequencies, capacities and transmission modes that radio amateurs are allowed to use
Communication by the BIPT council of 13 November 2018 regarding communication on board seagoing vessels in the UHF-band
Publications › Communication -
21/11/2018
This communication regards an update of the Communication by the BIPT Council of 24 January 2017. BIPT recommends to only acquire digital equipment in the future to avoid interference.
Study of 12 September 2018 on the impact of the radiation standards in Brussels on the deployment of mobile networks
Publications › Communication -
22/10/2018
This impact study responds to the requests of the Minister for Telecom and the Brussels Minister for the Environment.
Previous page
1
2
3
4
5
6
7
(pagination.current)
8
9
Next page »
Back to top