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Consumers: 328 results found
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New mobile operator exercises the option for reserved spectrum
Publications › Press release -
29/03/2022
By exercising the option for reserved spectrum, a new mobile operator has enough spectrum to enter the mobile market.
Five mobile operators deemed admissible for the radio spectrum auction
Publications › Press release -
22/03/2022
Five mobile operators have been deemed admissible by the BIPT for the auction of the future radio spectrum.
Communication of 15 March 2022 regarding the temporary use of the short code 1212 by SMS to support humanitarian aid to Ukraine
Publications › Communication -
15/03/2022
On 14 March 2022, BIPT received a request from Telenet Group NV to use the number 1212 to send donations via SMS in the context of a special broadcast on Dutch-language channels SBS, VRT and VTM, with the aim of raising money for the benefit of Consortium 12-12.
More clarity on unlimited surfing
Publications › Press release -
23/02/2022
The BIPT has published guidelines to clarify the use of the term “unlimited internet”
Communication of 21 February 2022 regarding Guidelines for the provision of “unlimited” Internet
Publications › Communication -
23/02/2022
The BIPT is publishing guidelines to throw some light on the use of the term “unlimited Internet”.
The BIPT and the Centre for Cybersecurity Belgium sound the alarm concerning a fraudulent call plague
Publications › Press release -
16/02/2022
Since the end of last week, hundreds of thousands of fraudulent phone calls have been detected in our country. Behind calls made from legitimate Belgian phone numbers we often find other foreign numbers. The callers then attempt to fraudulently obtain the personal data of the persons called.
The BIPT publishes its national price benchmarking study for 2021
Publications › Press release -
15/02/2022
Each year, we notice that the prices for telecommunications services in Belgium are generally quite high compared to the neighbouring countries. However, the new national price benchmarking study carried out by the BIPT shows that consumers can make significant savings by better defining the services they wish and by regularly comparing the telecom offers available on the market to completely benefit from the effect of competition.
Results of the benchmarking of the telecommunications service rates in Belgium [Tariffs applied in Q4 2021]
Publications › Communication -
15/02/2022
For this seventh edition, the national price benchmarking is based on the household profile methodology.
The BIPT publishes new figures on our mobile networks’ coverage and quality, including aboard trains
Publications › Press release -
10/02/2022
The BIPT’s data portal has been updated with recent information on the coverage and quality of Belgian networks. Regarding 4G, the outdoor mobile coverage reaches 99% and the indoor mobile coverage reaches 93% throughout the territory. Each year, the BIPT also carries out a study on on the quality of mobile networks. These past few years, these tests were always conducted via “drive tests”. With an average connection probability of 99.7% in the test zones and an average download speed of 80 Mbps, the results are very good. This year’s new feature is that these tests were also conducted on the most used railways in Belgium. With an average connection probability of 98.2% aboard trains and an average download speed of 55 Mbps, the results are very good.
Communication regarding the monitoring of the universal telecommunications service 2021
Publications › Communication -
01/02/2022
Pursuant to Article 103 of the Act of 13 June 2005 on electronic communications, the BIPT is responsible for the monitoring of the execution of the universal service and shall submit an annual report to the Minister regarding possible adjustments to the universal service obligations.
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