• FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    This means that customs clearance costs will be charged. The agreement between the sender and the addressee will determine who will pay these costs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 0257/55.555.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Deliveries may take longer as additional customs formalities will have to be fulfilled.

    However, most operators apply an electronic procedure for these customs formalities, so that the potential impact on the delivery time should be limited.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

  • FAQ

    On 1 January 2021 current relations between the European Union and the United Kingdom will come to an end, whether a partnership agreement is concluded or not.

    Starting from 1 January 2021 the United Kingdom (UK) will be treated as a non-EU country for customs purposes.

    Parcels from and to the United Kingdom will have to follow the same procedure as that applied to third countries (non-EU countries), such as Canada or the United States. This means that these parcels must be accompanied by a customs form, which is necessary to be processed through customs.

    For more information, we advise you to contact the Brexit Call Centre of the General Administration of Customs & Excise Duties. This contact centre is available from Monday to Friday from 9.00 a.m. to 4.30 p.m. at the phone number 02 575 55 55.

  • FAQ

    Once Brexit enters into force, i.e. on 1 January 2021, the European roaming rules will no longer apply to the United Kingdom.

    This means that when making a call, sending SMS messages or surfing the Internet from the United Kingdom (to an EU country), consumer prices may be much higher than today given that operators will be allowed to apply a roaming surcharge.

  • The BIPT publishes the results of its new benchmarking study on the rates of telecommunications services in Belgium

    Publications › Press release -
    Consumers can make significant savings on their telecommunications bills by comparing the prices applied by the operators on besttariff.be.
  • National benchmarking of the telecommunications services rates in Belgium [Tariffs applied on 11 September 2020]

    Publications › Communication -
    The sixth edition of the national price benchmarking is taking family bundles for the first time into account through 4 new profiles.
  • Spurred by e-commerce, the growth of the postal sector is speeding up

    Publications › Press release -
    The postal observatory of the BIPT reveals an acceleration of the growth of the postal market in terms of turnover to reach +4.7% in 2019. The parcel and express mail segment continues to grow rapidly with +15.7%, whereas the letter post volumes, with -7.2%, show their sharpest drop since 2010.
  • Withdrawal and recall of the iDance Audio BC100L karaoke (non-compliant power supply)

    Publications › Press release -
    Withdrawal and recall of the iDance Audio BC100L karaoke (non-compliant power supply) - Stop commercialising
  • The BIPT assigns the remaining 4G radio frequencies

    Publications › Press release -
    The BIPT has assigned the remaining 4G radio frequencies in the 2,6 GHz frequency band to Citymesh, who as the sole candidate made a valid and admissible bid.
  • The BIPT has published the results of its annual survey of the consumers’ perception of the electronic communications market

    Publications › Press release -
    Inquiry about the users’ perception of the Belgian electronic communications market (2020); The usage of telephony services over the internet exceeds the usage of fixed telephony.
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