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Consumers: 271 results found
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The Brussels Court of Appeal annuls a CRC decision on the analysis of the broadband internet markets
Publications › Press release -
06/07/2016
The Brussels Court of Appeal annuls a CRC decision on the analysis of the broadband internet markets
A new boost for the electronic communications sector in 2015
Publications › Press release -
16/06/2016
Annual statistics relating to the telecoms sector in 2015.
Opinion of 27 May 2015 on the draft Royal Decree on the making available on the market of radio equipment
Publications › Opinion -
15/06/2016
This draft resulted in the Royal Decree of 25 March 2016 on the making available on the market of radio equipment.
BIPT publishes an overview of the consumers' rights regarding electronic communications services
Publications › Press release -
25/05/2016
Brussel, 25 mei 2016 – Het BIPT publiceert een overzicht van consumentenrechten inzake elektronische communicatiediensten. Daarbij gaat de aandacht ook naar de leesbaarheid en de begrijpelijkheid voor het grote publiek, met inbegrip van personen met een beperking. Behalve online is dit overzicht ook verkrijgbaar op CD, in braille en in groteletterdruk. Weldra is ook een versie in gebarentaal beschikbaar. Het BIPT neemt hiermee een uniek initiatief om voor het grote publiek de vrije keuze uit elektronische communicatiediensten te bevorderen.
BIPT publishes a comparison of the cheapest telecom tariffs on the Belgian residential market - 2016
Publications › Press release -
19/05/2016
BIPT publishes a comparison of the cheapest telecom tariffs on the Belgian residential market - 2016
Electronic communications network regulators give their final approval of the revised cable access tariffs
Publications › Press release -
19/02/2016
Electronic communications network regulators give their final approval of the revised cable access tariffs
Residential and business users are open to changes in the traditional universal mail delivery
Publications › Press release -
22/12/2015
Survey conducted among individuals, businesses and public authorities on conventional universal postal delivery
BIPT publishes economic key figures of the postal sector for the year 2014
Publications › Press release -
10/12/2015
Brussels, 10 December 2015 – BIPT publishes the economic key figures relating to the postal sector in the year 2014. Despite decreasing letter post volumes in 2014 total revenue in the postal sector increased, stimulated by the parcel and express mail markets, and investments continued to grow considerably. Prices of postage stamps went up and thanks to growing e-commerce the average number of delivered parcels increased.
BIPT reports on the quality, accessibility and information provided in post offices and Postal Points
Publications › Press release -
04/11/2015
Brussels, 4 November 2015 BIPT reports on the checks carried out concerning the bpost retail network, the quality of information provided in post offices and Postal Points and accessibility thereof. Generally speaking the provision of information is rather good, although BIPT stresses the importance of staff training so that questions from customers can be answered correctly as well as the legal obligation to post up the applicable rates in post offices. 97% of the post offices checked are considered to be easily accessible, although accessibility of post offices and Postal Points for disabled persons is a worry.
Belgian user rather satisfied with telecommunications services
Publications › Press release -
28/10/2015
Brussels, 28 October 2015 BIPT publishes the results of its annual survey on the users’ perception of the Belgian electronic communications market. Overall consumers are rather satisfied. Problems they experience regard Internet and television for the most part. They state that it is not always as easy to switch telecom services bundles as it is for mobile telephony. Users want to be well informed, for instance about the tariff plan most advantageous for them or about the actual Internet speed of their connection.
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