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What factors should be considered when choosing an offer?  Your available budget;  The desired connection speed;  The desired data volume (limited or unlimited volume);  The cost of the download volume that is not included in the offer (price beyond the allowance for offers with a limited volume);   The desired technology (Xdsl, cable, satellite, mobile);   Standalone offer or offer included in a bundle;   The providers that are available for the connection location (fixed Internet);  The quality of the customer service of the chosen provider.

In order to choose the offer best suited for your needs, you should know what type of consumer you are, in other words you should know: how often you call; how many text messages you send; how many data you download; at what time of the day you use these services; what your available budget is.

Numerous international and regional bodies set out to enhance harmonisation and co-operation between the regulatory authorities and public or private operators. This also implies consultation with the users.

Community regulators for broadcasting - Belgian Competition Authority - Mediation services

The Radio Equipment Directive or "RED" applies to all equipment that can transmit or receive radio waves. It ensures that the equipment meets the essential health and safety requirements and does not cause harmful interference.

Inquiry about the users’ perception of the Belgian electronic communications market (2019)

Consumer survey of BIPT

Judgement of the Court of Justice of the European Union of 5 June 2019 on the appeal against the BIPT Council Decision of 30 May 2016 imposing an administrative fine on Skype Communications SARL for non-compliance with Article 9, §1, of the Act of 13 June 2005

The legislator has sometimes wanted to protect subscribers, consumers and, in some cases, also the self-employed and small companies.

Judgement of the Market Court of 4 September 2019 declaring unfounded the appeals lodged by Telenet, Brutélé and Nethys against the decisions of the CRC of 29 June 2018