This study compares the prices of the fixed services and convergent bundles offered to residential consumers (the prices mentioned are those applicable on 30 September 2024).

In order to help consumers better understand their needs and the offers that meet them, the BIPT takes the example of several types of users whose needs have been established in a varied and differentiated way. These profiles were modified and were the subject of a sector consultation during the first half of 2024. They are therefore no longer comparable with those of previous publications.

By clicking on the image corresponding to the profile, you will be redirected to the various cheapest plans offered by each operator that meet the stated needs.
“Without mobile” refers to situations where mobile telephony is fully covered by the employer (smartphone and subscription).

Lieve

Lieve_decorative

Single without mobile

Lieve only needs an affordable internet connection.

(Minimum requirements: internet: 70 Mbps and unlimited volume)

Anna and Gabrielle

Anna-Gabrielle

Couple without mobile

At home, Anna and Gabrielle can manage all their other needs through an internet connection they use extensively.

(Minimum requirements: internet: 300 Mbps and unlimited volume)

Niels and Léo

Niels

Single parent family without mobile

Niels is a single dad who needs a TV and internet access.

(Minimum requirements: internet: 50 Mbps and 150 GB, TV with the main channels)

Louise and Thomas

Louis_Thomas;decorative

Couple with average needs

The telecom priority of this young couple is to have a stable internet connection with unlimited volume and medium to high mobile services.
They want cheap telecom services.

(Minimum requirements: internet: 100 Mbps and unlimited volume,  Mobile: 2 SIM cards: 10 GB and 20 GB and 300 call minutes each)

Caroline and Jules

Couple with intensive needs

This couple is hyper connected.
They both need 50 GB per month for mobile services, an unlimited internet connection with a speed of at least 300 Mbps.

(Minimum requirements: internet: 300 Mbps and unlimited volume, mobile: 2 SIM cards of 50 GB)

Nadine and Jonas

Nadine-Jonas

Couple with limited needs

Nadine and Jonas are no big telecom users and only need low-volume internet and mobile solutions. For television, they want classic television with a decoder.

(Minimum requirements: internet: 50 Mbps and 150 GB, TV: television with a decoder, mobile: 2 SIM cards of 5 GB and 300 call minutes)
 

Etienne

Etienne;decorative

Single with conventional needs

Etienne needs the 4 classic services and makes average use of them.

(Minimum requirements:internet:  100 Mbps and 150 GB volume, TV: classic TV with a decoder, mobile: 10 GB and 300 call minutes, fixed telephony)
 

Arthur, Els, Nelle and Lucas

Arthur Els Nelle Lucas

Family with average needs

This family absolutely wants an internet connection, TV with a decoder and mobile services with average usage volumes.

(Minimum requirements: internet: 100 Mbps and unlimited volume, TV: TV with decoder or TV via an app, mobile: 4 SIM cards of 10 GB and 300 call minutes)

Benoît, Izza, Pablo and Thalia

Izza Benoît Pablo Thalia

Family with high needs

This family wants all the following telecom services: internet connection, mobile services and television.
The usage in terms of volume will be high
.

(Minimum requirements: internet: 300 Mbps and unlimited volume, TV: TV with decoder or via an app, mobile: 4 SIM cards of 20 GB and 300 call minutes).

Back to top