Some Internet traders offer the possibility to change the delivery address during the handling of the shipment. It may be that this option is offered at a charge.

The postal service provider who is tasked with delivering your order can also offer the possibility to change the delivery address when you are not present. Usually that information is provided when you are tracking the shipment.

  • Tip 1: If possible inform the postal service provider about your absence.  If you call in another person to accept the shipment, also inform that person of your absence and grant a mandate in case the identity is checked.
  • Tip 2: In order to ensure you do not miss any deliveries you can have your parcel delivered in a postal point. On the site postalpoint.be you can find all the providers of postal services within a range of up to 10 km from the address you have entered. You can not only find the precise address, but also the opening hours of the various postal points.
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