• Decision of 2 September 2019 regarding the recognition of the Bruxelles Royal Yacht Club

    Publications › Decision -
    The Bruxelles Royal Yacht Club, located at 1 Chaussée de Vilvorde 1020 Brussels, has been recognised as an approved training centre for the SRC operator certificates. The theoretical and practical training attestations issued by the Bruxelles Royal Yacht Club allow to register to the SRC examination organised by BIPT from the date of entry into force of this decision (i.e. on the day of its publication on BIPT’s website).
  • Fraudulent text messages & calls

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    The purpose of a fraudulent SMS or call is, via a vague message or a dropped call, to have you call a premium rate number in Belgium or abroad. If you do not know the number, check its structure before calling it back or do not call back. Be careful!
  • Complaints

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    You should direct your questions according to the nature of the problem you are experiencing.
  • Connection

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    Currently, there is no designated geographic universal service provider. Connection to a fixed network is generally charged.
  • Application form to obtain a license for the use of private radio communications stations

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    Application form to obtain a license for the use of private radio communications stations
  • Comparing offers

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    For fixed telephony you need a provider for the connection and a provider for the fixed telephony service (calls).
  • Comparing offers for Internet and TV - Quality indicators

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    What kind of helpdesk do I need? Where can I find relevant/useful information? Should the connection be available at all times? Beware: providers promise their best effort, but please check the quality announced and verify whether your provider undertakes to repair defects.
  • Delivery

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    The postal items are delivered at home or ‘poste restante’. A delivery ’poste restante’ is done at a charge, except for braille and assimilated postal items.
  • Tariffs of the universal service provider

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    The universal service provider is subject to a number of tariff obligations. bpost has been initially designated by law as universal service provider until 31 December 2018. bpost continues to provide the universal service on the basis of a management contract concluded with the State for a period of five years, i.e. until 31 December 2023. These tariffs have to be affordable, cost-oriented, transparent, non-discriminatory and identical throughout the entire territory.
  • Handicapped users

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    It is important that persons with a handicap can be provided with electronic communications equipment adapted to their specific needs. The GARI database includes an overview of mobile apps and equipment (phones, tablets...) that makes electronic communications services more accessible to users with a handicap.
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