Parcel at the front door
- A deliverer is allowed to leave a parcel at the front door. However, this poses a risk to the seller, because something can happen to the parcel before the buyer gets hold of it. Sometimes sellers request prior consent to leave the parcel at the door. If you give that consent, it makes it harder for you to prove afterwards that the seller is responsible for the theft at the front door, for instance.
Parcel delivered to the neighbours
- If nothing has been arranged for delivery to the neighbours and the web shop delivers to the neighbours by way of the courier, this is at the web shop’s risk. If prior consent has been given the seller may assume that the neighbours were designated by the buyer to accept the parcel.
Note in the letterbox
- When the deliverer has unsuccessfully tried to deliver your parcel, he can leave a note in your letterbox, digital box or try a second time. If you do not receive a note or if you receive the parcel at a later time, you can click through to: What am I to do if my parcel is damaged or has been delivered too late or not at all?