Belgian Institute for Postal Services and Telecommunications
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Telecommunications
Being an operator in Belgium
Being an operator in Belgium
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Evolution parcel and express services
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priority standard letter < 50 g
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Evolution of the prices of a parcel up to 2 kg
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Percentage Prior letters distributed in D+1
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1993-2023: 30 years of activity
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Communication of 7 February 2017 on the qualitative survey of consumers' insights in the Belgian postal market
Publications › Communication -
21/02/2017
Every three years BIPT publishes a study on the needs of postal users. A survey was conducted with various categories of postal users at the end of 2016 in order to get an overall picture of the consumers’ views regarding the universal postal service in Belgium. The survey aimed to map out consumer needs that might have changed, as well as certain trends from a consumer’s point of view.
Communication by the BIPT Council of 20 December 2016 regarding the monitoring of the universal telecommunications service 2015-2016
Publications › Communication -
13/01/2017
Communication by the BIPT Council of 20 December 2016 regarding the monitoring of the universal telecommunications service 2015-2016
Comparative study price level telecom products in Belgium, France, the Netherlands, Germany, Luxemburg and the United Kingdom [Tariffs from August 2016]
Publications › Study -
13/12/2016
BIPT publishes for the fifth time a benchmark study of the prices for telecom products in Belgium and our neighbouring countries (the Netherlands, France, Germany, Luxemburg and the United Kingdom).
Communication of the BIPT Council of 30 November 2016 regarding the Belgian postal services observatory for 2015
Publications › Communication -
06/12/2016
The indicators present in this observatory aim at providing a representation of the market structure intended for all the stakeholders of the postal sector (senders, addressees, operators, various intermediate players, etc.). These indicators allow approaching the market on supply side, the evolution of the universal service provider activity and its competitors, as well as the results of the postal activity in Belgium in terms of quality of service and innovation for the users of these services.
BIPT Council Communication of 24 October 2016 on the results of the study on the elasticities of postal products on the Belgian postal market
Publications › Communication -
26/10/2016
As commissioned by BIPT (Belgian Institute for Postal Services and Telecommunications) the Louvain-based company M.A.S. (Market Analysis & Synthesis) has performed an elasticity study about the demand for postal services by means of an online survey among private persons, self-employed persons and SMEs, and a written survey addressed to large companies and public services. A profound knowledge about market elasticities is important for all stakeholders on the Belgian postal market. This study makes it possible to gain the necessary insight into changes in price or frequency of delivery. To BIPT this information is essential for the verification of viability of the universal service and indispensable for the annual verification of a potential net cost caused by the provision of the universal service.
BIPT Council Communication of 21 October 2016 on BIPT’s monitoring in 2016 of the postal service providers
Publications › Communication -
24/10/2016
The Act of 21 March 1991 on the reform of some economic public companies tasks BIPT with the publication of a yearly report of the actions it has undertaken in order to verify that postal service providers abide by their obligations. However, considering the limited impact on the postal market of the infractions possibly recorded during monitoring, BIPT decided to cease systematically monitoring the postal service providers and to proceed to monitoring only when a complaint has been submitted. BIPT believes it would be disproportionate to commit resources to monitoring while it has not received any breach notification and consumers do not complain about the situation. Given that BIPT did not receive any complaint about breaches or infractions of Article 148bis, §2, of the Act of 21 March 1991 on the reform of some economic public companies, BIPT did not carry out any monitoring in 2016.
Review of 22 June 2016 concerning the Communication by the BIPT Council of 17 March 2016 on the results of the consultation regarding the issue of indoor coverage
Publications › Communication -
23/06/2016
The decision has been taken to continue in working groups in cooperation with the stakeholders. A document has been drafted summarising the method, objectives and deliverables. This document is annexed to this review.
Communication of the BIPT Council of 14 June 2016 concerning the list of postal operators having been granted an individual licence
Publications › Communication -
21/06/2016
BIPT Council Communication of 1 June 2016 at the request of the Vice-Premier and Minister of Digital agenda, Telecom and Postal services on the identification of the end-users of prepaid cards
Publications › Communication -
01/06/2016
BIPT Council Communication of 1 June 2016 at the request of the Vice-Premier and Minister of Digital agenda, Telecom and Postal services on the identification of the end-users of prepaid cards
National benchmarking of the telecommunications services rates in Belgium [Rates applied on 01 March 2016]
Publications › Communication -
19/05/2016
For the fourth consecutive year, BIPT publishes a national price comparison. In total, no less than 218 tariff plans of the Belgian residential market have been analysed in order to enable consumers to compare telecommunications products available on the Belgian residential market in full transparency through 20 pre-established consumer profiles. The study makes it possible to consider the results with and without the effect of promotions. The services analysed are fixed telephony, (prepaid and postpaid) mobile telephony, fixed Internet and fixed triple play.
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