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On 22 January 2019 BIPT will be starting a preliminary consultation on the Telenet draft reference offer for Bitstream coax and resell of television services. In the decision of 29 June 2018 on the analysis of the broadband and television broadcasting markets BIPT imposed an obligation on Telenet to publish these new or adapted reference offers. The term for the preliminary consultation on the reference offers is 4 weeks and ends on 19 February 2019. This step should enable BIPT to receive a first reaction including possible remarks from beneficiaries and to determine whether based on the draft reference offer a formal decision about the draft with a consultation should be started. Respondents should kindly make sure that the object of the response contains at least the following reference “CONSULT-2019-A4” and send this to consultation.sg@bipt.be. Update 30/01/2019: annex « Telenet financial terms for adding a TV channel » added

On 22 January 2019 BIPT will be starting a preliminary consultation on the Brutélé draft reference offer for Bitstream coax and resell of television services. In the decision of 29 June 2018 on the analysis of the broadband and television broadcasting markets BIPT imposed an obligation on Brutélé to publish these new or adapted reference offers. The term for the preliminary consultation on the reference offers is 4 weeks and ends on 19 February 2019. This step should enable BIPT to receive a first reaction including possible remarks from beneficiaries and to determine whether based on the draft reference offer a formal decision about the draft with a consultation should be started. Respondents should kindly make sure that the object of the response contains at least the following reference “CONSULT-2019-A6” and send this to consultation.sg@bipt.be.Update 29/01/2019: annex 11 ‘SLA Pro’ added

On 22 January 2019 BIPT will be starting a preliminary consultation on the Nethys draft reference offer for Bitstream coax and resell of television services. In the decision of 29 June 2018 on the analysis of the broadband and television broadcasting markets BIPT imposed an obligation on Nethys to publish these new or adapted reference offers. The term for the preliminary consultation on the reference offers is 4 weeks and ends on 19 February 2019. This step should enable BIPT to receive a first reaction including possible remarks from beneficiaries and to determine whether based on the draft reference offer a formal decision about the draft with a consultation should be started. Respondents should kindly make sure that the object of the response contains at least the following reference “CONSULT-2019-A5” and send this to consultation.sg@bipt.be.Update 29/01/2019: annex 11 ‘SLA Pro’ added

Cross-border parcel delivery services

Operational plan 2019

In accordance with postal regulation BIPT audits the internal and external monitoring systems used to measure the delivery times for services included in the small users basket. The conclusion of the audit is that for certain aspects the bpost processes do not fully comply with the requirements set in the European standards. For each of the findings BIPT has asked bpost to draw up in the short term an action plan to take corrective measures. BIPT will monitor bpost’s action plan regarding the audit findings and if necessary contract out a follow-up audit to supervise the correct implementation of the action plan.

Communication by the BIPT Council of 18 December 2018 regarding the monitoring of the universal telecommunications service 2018

Opinion of 17 December 2018 on the 2017 improvement plan and the 2018 action plan of bpost following the customer satisfaction survey for the year 2017

In this fifth version of the national price benchmarking, BIPT has adapted the services and profiles that are taken into account to translate the observed developments as well as the foreseeable developments on the market in the relatively short term.